Browse Document Library by Communications
The documents in the Document Library which match your selected category are alphabetically sorted and listed below. If you need to search on a specific key phrase, just use our handy search tool on the main Tools Library page.
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Getting input from all areas involved: Planning your SBAR pilot test
Release Date: March 26, 2009
Getting input from all areas involved: Planning your SBAR pilot test
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Handoff Communication at Shift Change - A3 Document sample
Release Date: March 8, 2012
The A3 report is a common tool used in Lean methodology to make processes more efficient, effective, and safe. It is a worksheet that helps organizations view processes with a microscope, drill down to specific areas identified with a value stream map, document problem-solving activity, and tell the story visually. Figure 8.1 from Lean Healthcare in Action: A Practical Guide to Streamlining Processes is an example of how an A3 would be filled out for handoff communication at shift change. The book contains 12 of these forms, each with various sample healthcare-related processes described.
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Just Culture implementation timeline sample
Release Date: March 3, 2011
Use this tool to understand just culture by following these steps.
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PDSA model showing steps for SBAR
Release Date: March 26, 2009
PDSA model showing steps for SBAR.
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Sample Quality Management Plan
Release Date: November 15, 2011
From Leadership: Tools to Prepare Your Leaders for Joint Commission Survey, Second Edition, this Sample Quality Management Plan is an example of a plan with the purpose of ensuring that patients are provided quality care in the environment of minimal risk.
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SBAR form for inter-facility transfer
Release Date: March 26, 2009
SBAR form for inter-facility transfer
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SBAR observation tool
Release Date: March 26, 2009
SBAR observation tool
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Staff education steps and checklist for a just culture
Release Date: March 3, 2011
Use this tool as a checklist for educating and training your staff for a just culture
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