From the Patient Safety Monitor Blog: MA water crisis does not leave MGH high and dry
Patient Safety Monitor Alert
May 12, 2010
For Massachusetts General Hospital (MGH) and 30 Greater Boston communities, a major water main break in Weston, MA, resulted in a “boil water” order and state of emergency. The order lasted until Tuesday, May 4, but patients in the hospital never would have been able to tell the difference.
MGH is receiving high marks for deploying its Incident Command System, which is led the top supervisors who oversee everything from operating rooms and food services to the Emergency Department and housekeeping. MGH then assembled a team to ensure all clinical care and hospital operations proceeded smoothly. To top this all off, the team then issued a set of recommendations to all 22,000 staff members located throughout a dozen off-campus sites.
