AHRQ issues advice on becoming a "high reliability organization"
Patient Safety Monitor Alert
March 26, 2008
The Agency for Healthcare Research and Quality has released a paper to guide any hospital leaders who are interested in making their facilities into "high reliability organizations." At the heart of this idea are five concepts:
- Sensitivity to operations
- Reluctance to simplify
- Preoccupation with failure
- Deference to expertise
- Resilience
The paper says that using these concepts, leaders can focus on making their facilities into places that nurture a culture of reducing failures. To read the paper, click
here.