AHRQ issues advice on becoming a "high reliability organization"

Patient Safety Monitor Alert

March 26, 2008

The Agency for Healthcare Research and Quality has released a paper to guide any hospital leaders who are interested in making their facilities into "high reliability organizations." At the heart of this idea are five concepts:
  • Sensitivity to operations
  • Reluctance to simplify
  • Preoccupation with failure
  • Deference to expertise
  • Resilience
The paper says that using these concepts, leaders can focus on making their facilities into places that nurture a culture of reducing failures. To read the paper, click here.